How it works
From finding care to being seen
What to expect when you use Clinic Q.
Book your visit
Find a provider
Search by doctor, clinic, service, specialty, or parish. Clinics that do not take online bookings show their phone number instead.
Choose a time
Pick from the open times in the clinic's own calendar. You only need an account when you are ready to book, and your choice is kept.
Get an answer
Some clinics confirm straight away. Others review each booking, so it shows as Requested until they confirm.
On the day
Check in
Scan the clinic's Clinic Q code if it has one, or check in at reception. You get a ticket number that holds your place.
Follow your queue
See your ticket, how many people are ahead, and a rough wait in My account. Your name is never shown on waiting room screens.
Get called
When it is your turn, your number and room appear on the screen and in your account.
Good to know
- Wait times are estimates, and never a promise. Urgent cases and clinical priorities can change the order.
- Please stay close by, and follow the clinic staff if they ask you to wait at the clinic.
- Queue tracking is not medical triage, and is only offered at participating clinics.
- Clinic Q is not an emergency service. In an emergency, call 110 for an ambulance or go to your nearest hospital.
Ready to find care?
Search participating doctors and clinics across Jamaica.
